Addressing the urgent requirement for retail business owners and managers to understand the new Safe Return to Work requirements and protocols

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“The retail sector has been particularly badly impacted by the COVID-19 restrictions. It has required businesses to transform how they operate, retrain staff and, in many cases, rethink their business model. The support offered through the ReBound initiative is of vital assistance to those businesses now operating in a dramatically different trading environment.”

Arnold Dillion, Director, Retail Ireland




Programme Detail:

With many retail businesses having to close partially or completely due to the COVID-19 crisis in Ireland, Retail Ireland Skillnet is addressing the urgent need for business owners, managers and employees to understand the new requirements and protocols related to the safe return to work.

The Return to Work Safely programme will guide workers through the national Return to Work Safely Protocol, to ensure the protection of staff, customers and other store visitors as well as reducing the potential spread of COVID-19. This course will inform and reassure workers of their responsibilities through clear explanation and access to vital resources, such as employer and employee checklists, COVID-19 response plan templates, templates for contact logging and dealing with a suspected case, as well as many others.

The COVID-19 – Guide for the Lead Worker Representative programme will inform the Lead Worker Representative of their role and responsibilities under the Return to Work Safely Protocol, in line with recommendations from the Government, HSE, HSA, and other relevant bodies. This programme enables learners to access all the information, checklists, materials and sources of support relevant to the Lead Worker Representative role, from this one place.

The Cleaning & Cleanliness in the Workplace webinar aims to help all workers understand the current cleaning and disinfection procedures that are required within the workplace in relation to COVID-19 infection prevention.

The Protecting the Business from COVID-19 webinar enables store managers or leaders to better understand their role in protecting their business, customers, staff and others from COVID-19 within their workplace. Recommendations are outlined for key requirements such as conducting risk assessments, contingency planning and effective staff communication.

The COVID-19 Defence webinar is aimed at persons responsible for cleaning within the workplace and guides learners through main themes such as cleaning standards and techniques, the safe and effective use of chemicals and cleaning plans specific to COVID-19 prevention.


Programme provision for all of the above is entirely online and designed to accommodate managers and supervisors at a time and pace that suits their schedules. Retail Ireland Skillnet will work in partnership with the Small Firms Association to increase the reach and impact of the initiative.

For more information on the programmes on offer or to register, please phone 074 917 6853 or email


Find out more about Retail Ireland Skillnet


Learn more about other ReBound supports

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ReBound Webinar Training

Through the schedule of free weekly webinars, our training partners will ensure you know what to do to reopen your business safely.

Find out more
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ReBound Mentoring Programme

This free mentor programme is developed specifically for businesses that require 1-to-1 help to build a bespoke Return to Work Safely Plan.

Find Out More


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